Terms of Service
These Terms of Service govern use of txruflatshoes.com, an e-commerce website selling shoes. txruflatshoes.com is operated by Hongkong Yuebao Technology Co., Limited. By using txruflatshoes.com or placing an order, the customer agrees to these Terms of Service. If the customer does not agree, the customer must not use txruflatshoes.com.
Eligibility and Account Responsibility
The customer must be at least the age of majority in the customer's jurisdiction. The customer must provide accurate information during account creation and checkout. The customer is responsible for account credentials and all activity under the customer's account. Hongkong Yuebao Technology Co., Limited may suspend or terminate any account that violates these Terms of Service.
Orders and Payment
All orders on txruflatshoes.com are offers to purchase shoes. Hongkong Yuebao Technology Co., Limited accepts an order after sending an order confirmation. Hongkong Yuebao Technology Co., Limited may refuse or cancel orders for product availability, pricing errors, suspected fraud, or shipping restrictions. The customer must pay all prices, taxes, and shipping fees shown at checkout. PayPal is an available payment method. Hongkong Yuebao Technology Co., Limited may cancel orders with failed or disputed payments.
Shipping and Delivery
Hongkong Yuebao Technology Co., Limited ships shoes to destinations listed on txruflatshoes.com. Delivery times are estimates and begin after order processing. Customs, carrier, weather, and address issues may extend delivery. Risk of loss passes to the customer upon carrier delivery. The customer must inspect shoes upon delivery and report visible damage within 14 days from delivery.
Product Information
Hongkong Yuebao Technology Co., Limited describes shoes with details that cover size, material, color, and style. Actual colors may vary because of screen settings, lighting, and manufacturing differences. Size measurements may vary by design and production batch. The customer should review product details before ordering.
14 days No-Reason Refund Policy
The customer may request a refund for any reason within 14 days from the delivery date. The refund request must be sent to [email protected]. The customer must return the shoes in original condition, unworn, unwashed, and with all original packaging and tags attached. Hongkong Yuebao Technology Co., Limited may deny a refund or reduce the refund amount if returned shoes are damaged, worn, altered, or missing components. Return shipping costs are paid by the customer unless the shoes arrived defective or incorrect. The customer must initiate the return request within 14 days. After 14 days, the no-reason refund right expires.
Refund Processing Timeline
After Hongkong Yuebao Technology Co., Limited receives and inspects the returned shoes, Hongkong Yuebao Technology Co., Limited will approve or deny the refund. Refund processing and arrival to the customer's account takes at least 14 days. The customer must allow at least 14 days after refund approval for the funds to appear in the customer's account. Bank processing, card issuer rules, payment provider procedures, weekends, and public holidays may extend this period.
PayPal Refund Timeline
PayPal refunds take at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. The customer must provide a correct and active PayPal account. Hongkong Yuebao Technology Co., Limited sends the refund instruction after approval. PayPal and regional financial institutions control the final posting time. Hongkong Yuebao Technology Co., Limited is not responsible for delays caused by PayPal, regional laws, or the customer's PayPal account settings.
Defective Shoes
The customer must inspect shoes upon delivery. If shoes arrive defective or incorrect, the customer must contact [email protected] within 14 days from delivery. The customer must provide order details, photographs, and a description of the defect. Hongkong Yuebao Technology Co., Limited will review the claim and may provide a replacement, repair, or refund. Return shipping for confirmed defective shoes is paid by Hongkong Yuebao Technology Co., Limited.
Intellectual Property
All text, images, graphics, logos, and software on txruflatshoes.com are owned by Hongkong Yuebao Technology Co., Limited or its licensors. The customer may not copy, reproduce, distribute, modify, or create derivative works from this content without written permission from Hongkong Yuebao Technology Co., Limited.
Prohibited Conduct
The customer must not use txruflatshoes.com for unlawful purposes. The customer must not submit false orders, use stolen payment methods, scrape data, introduce malware, or interfere with txruflatshoes.com operations. The customer must not impersonate another person or entity. Hongkong Yuebao Technology Co., Limited may report unlawful conduct to authorities.
Limitation of Liability
To the maximum extent permitted by law, Hongkong Yuebao Technology Co., Limited is not liable for indirect, incidental, special, consequential, or punitive damages. Hongkong Yuebao Technology Co., Limited is not liable for lost profits, lost data, or business interruption. The total liability of Hongkong Yuebao Technology Co., Limited for any claim related to an order will not exceed the amount paid by the customer for that order.
Governing Law and Dispute Resolution
These Terms of Service are governed by Hong Kong law. The governing law is Hong Kong law. Any dispute arising from these Terms of Service or from use of txruflatshoes.com will be subject to the exclusive jurisdiction of the courts of Hong Kong. The customer agrees to attempt informal resolution by contacting [email protected] before starting legal action.
Contact Information
Hongkong Yuebao Technology Co., Limited
+852 9652 0542
ROOM 63, 7/F, WAN LEE COMMERCIAL BUILDING 7-9 AUSTIN ROAD TSIM SHA TSUI KOWLOON